If you decide to place an order by using our Toll Free number...

H&I Cigars believes our customers are best served by ordering during regular business hours through our Sales Associates. We can be contacted at (734)844-3003 or FAX at (734)844-0086 or use our toll-free number 1-800-380-4436 at the hours listed below.

Business Hours:

9:00 am - 8:00 pm, Monday - Saturday, EST
10:00 am - 5 pm, Sunday, EST

Shipping Charges:

US Postal Priority - $7.00 per order
Next Day Air, please call for Quote

U.P.S. 2nd Day Air to Alaska, Hawaii and Puerto Rico - $15.00 per order.

Large cigar orders, humidors or products of substantial weight may be subject to additional freight charges determined by the weight of the package. (You will be contacted if this applies).

Next Day Service - call for current rates.

Terms:

Visa, Master Card, American Express and Discover credit cards accepted.

Sales Tax: 6% Michigan only
Tobacco Tax: 20% Michigan only

Returns:

Non-Tobacco Products - If you are not satisfied with any non-tobacco product that you purchased from H&I Cigars, you may return it in original condition within 10 days of purchase for full credit or refund.

Box Cigars

If you are not 100% satisfied with any cigars that you purchase from H&I Cigars after you have tried one cigar and you decide that they are not to your liking and return them, you will receive credit or refund for the amount of cigars returned, minus shipping costs. Returns accepted only with original Cellophane Wrapper intact.

Directions for Returns:

Please call our Customer Service Department for a Return Merchandise Authorization number within three days of receipt of your order to expedite the return(s). When returning merchandise, please repack the item carefully and return it INSURED within the prescribed time above. We will pay for return shipping if your package was damaged when it reached you.

Customer Service Phone Number: 1-800-380-4436

Other Merchandise

If your favorite brand is not listed, please call us toll free for assistance. We are unable to list all cigar, tobacco and accessory products.

Important Notes

All prices to change without notice.

We reserve the right to limit quanities.

Please have second or third choices ready for brands that may be unavailable. Our Sale Associates can assist you.

H&I Cigars is not responsible for typographical errors.

Issuance of this Home Page is not a commitment to sell.